On 3rd November we had a fallout with someone we paid to do game installations, they decided to access our server box without permission and delete all our files, we decided that we would refund all our customers money as we thought the down time would be a week or two.
We got all our files back and the servers all up and running again within 24 hours, we apologize for refunding your money and please feel free to repurchase your servers, people who were our first 5 customers will still get they're free double months.
We promise that this will never occur again, we have learnt from our mistakes as everyone does.